Strategic. Innovative. driven.


My approach to success is rooted in knowledge, and fueled by a passion for business. Through proper planning and execution, there's no doubt that your business can level-up. I'll show you how to leverage best practices and implement practical advertising methodology in your next advertising campaign.

If you need help with the launch of your start-up or reviving your business, then call me, I can help. I'll pour all that I know into your business to help you achieve success in your next campaign.

Gonzales Media Solutions uses analytics to asses your organic and PPC performance.

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We research, audit and plan accordingly. Each client receives a tailored plan fit with their goals in mind. 

"Jesus knows what buttons to push to get you the best results possible. Jesus helped me grow my online presence far beyond what I imagined.


I would highly recommend his service to any small business owner who is looking to grow."​creationsbygina.com

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What is Content Marketing? Well, there are a couple of variations of the exact definition of Content Marketing. However, I'll provide what I believe to be the most accurate and closest depiction of what content marketing is.

Content Marketing is creating relevant and useful information for a select or grand audience using copy, pictures, memes, and video with the intent to lead prospective clients to purchase your products and services. It is an extension of your brand messaging.

What is Customer Experience? Customer Experience is a relatively new term regarding the interaction between a client and business. Previously, customer service was king, and it was all about how the customer is always right and to make the buying process as painless as possible. However, just like most things in life, our approach to customer service has evolved into a more sophisticated approach in meeting the needs of our clients. We now refer to this type of business behavior as customer-centric.

Customer Experience begins the moment a prospective client has their first interaction with you or your business. The experience can be online and or in person. Whichever channel the customer chooses to interact with you, their experience will determine how well they'll trust you, and if, and when they'll decide to do business with you. So, to get you started thinking customer experience, here are some practical ways a prospective client will experience your business and how you can wow them: 

  • Efficient and easy to use online tools and service options e.g., click-to-chat – click-to-call – video tutorials - and email
  • Rich and value-added content e.g., content minus the fluff – quality and detailed pictures – engaging video full of personality and valuable information in-which can gain consumers' trust and confidence
  • Easy to locate and navigate site-maps
  • Real-time response to product or service inquiries or complaints
  • Easy to access customer reward program with an easy registration process
  • Clear and consistent brand messaging across all channels
  • Consistent company contact information, including hours of operation – location – pricing – phone numbers and email addresses across all search sites and company profiles.Relationship building with relevant conversation to coincide with the buyer’s motives and needs
  • Up-to-date customer reviews – testimonials and company awards
  • Well-equipped and knowledgeable staff ready to assist and engage


The examples given are some of the main entry points that your customers will choose to initiate contact with your business. It is in these areas where you can have a significant impact on the sales process and how you want to engage and provide your clients with an extraordinary customer experience.


Here's a tip – earn your customers' trust, and you'll gain their business. Deliver an exceptional experience, and you'll be sure to increase your online reviews. ​I hope these tips on customer experience and content marketing will benefit you and help you with the expansion of your business. 


​I would love to help you grow your online presence with the intent to grow your business and bottom line. Call or message me for a consultation.

MARKETING CONSULTANT

Gonzales Media solutions

  • Digital Marketing Consulting
  • Social Media Management
  • Pay Per Click Advertising
  • ​Facebook Advertising
  • Content Strategy
  • Copywriting
  • SEO

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Jesus Gonzales 

 

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Key Performance Indicators checked at 30, 60 and 90 days from our initial campaign launch.

-Jesus Gonzales

We take what we've learned about your business and implement a plan of action. It's digital marketing by design!